Running an organization or a company with your employees residing in different places can be challenging. Managing deaf and hard of hearing employees remotely can potentially lead to various problems like a miscommunication between the co-workers and poor job performance. If you manage your deaf and hard of hearing employees residing in remote areas, then you can follow the following essential six tips below to streamline the work processes and enhance your employees' job performance:
1. Set Job Expectations
Setting up job expectations and job deliverables are the first step to managing remote employees. Be clear with your expectations and the job deliverables must be easy to understand and to follow. Hold your remote employees accountable for their work performance.
2. Communicate As Much As You Can
It is essential to try to connect with your employees one-on-one on a regular basis. Communicate with them using different communication tools such as e-mail, video phone, instant messaging, etc. Video calls allow face-to-face interactions which can be extremely helpful and improve the supervisory relationship.
3. Use Technology
The use of technology can help you with managing remote employees. Experiment with different software tools and cloud computing such as Dropbox and Slack to streamline the work with your employees. You can easily share documents, worksheets, and files using these platforms to make sure that all of your employees are on the same page.
4. Keep an Eye on Employee Progress
It may be hard to keep a check on your employees hour by hour, but you can be more observant of their work output and results. Provide feedback on their progress. Tell them if they are doing good work or not. If one of your remote employees is not doing a satisfactory job, get to the bottom of the issue and address it to avoid any future problems.
5. Be Responsive
As a manager, you must be available to your remote employees if they need to reach you. Try to respond to every call and reply to every work-related e-mail. Keep your calendar up-to-date, so your remote employees will know if you are busy at a moment or not. Keep in mind that you are modeling your work ethics to your remote employees, and if you are at the top of everything, they will likely model their work performance after you.
6. Plan Group Meetups
A successful working relationship with remote employees can be maintained by setting up group meetings. Set a robust meeting agenda will help to make sure that the group meetings stay on task and be productive. Remote group meetings can be useful for updates regarding the end goals of all ongoing projects. Not only that, group meetings allow employees to open up about any challenges or issues they are currently facing and to get feedback.
Managing remote deaf and hard of hearing employees requires a unique set of supervisory skills and working remotely have many benefits for both managers and employees. By setting job expectations, often communicating via one-to-one and groups, using different technologies, being responsive, and holding all employees accountable will make any company or organization successful.
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